Custom order statuses allow you to manage your ecommerce workflow. A custom order status can even send email reminders to keep customers informed of each step of your ordering process.
To begin, mouse over SETTINGS in your E-COMMERCE control panel and click ORDER STATUSES.
Click on the button for NEW ORDER STATUS.
Here you can enter the STATUS NAME, such as pending, received, or shipped. Your customer will not see the status name.
You can also set up an EMAIL SUBJECT and EMAIL MESSAGE to automatically go out to your customer. An example would be "We have received your order" or "Your Order is on the way".
After you've entered the STATUS NAME, EMAIL SUBJECT, and EMAIL MESSAGE, click on ADD STATUS to save your new order status.
You can add as many order statuses as you need by following the steps above again.