If you are experiencing difficulty with uploading your images, there are a number of things you can try. Very often one or a combination of the following will solve the problem.
For Mac users, we recommend using Google Chrome or Safari to upload images, as these browsers are most compatible with our uploader. Make sure your browser is up to date by running updates for the browsers when you are prompted to.
For PC users, we recommend using Google Chrome to upload images, as this browser is most compatible with our uploader on Windows machines.
The main file type used throughout your Zibster account is JPG files. When you are uploading backgrounds, logos, splash intro links, watermarks, and icons, you can upload a PNG or a JPG. Gallery and Banner images are JPG format only.
In the FILES section of your account, you can upload JPG, PNG, PDF, MP3 and GIF files and generate a direct link to the file.
If your images are not in one of these formats, you can use image editing software such as Photoshop or GIMP to convert them to .jpg format. Simply changing the file extension will not convert the image.
CLEAR BROWSER CACHE
If you've been working on your site for awhile or have worked on multiple pages within your site, your browser cache can hold on to old/incorrect information. While the purpose of this is to help speed up your browsing experience, it can get in the way when you are updating information more frequently than the browser is checking for new information.
See the links below for assistance with clearing your browser's cache: