How to Update Your Sent Mail Folder for Zibster Mailbox on iPhone
If your sent messages are appearing in an unexpected folder when you log into your Zibster Webmail, the issue is caused by your device’s mail settings. Your Sent, Drafts, and Deleted folders are controlled by the device or email program you use to access your Zibster Mailbox, not by Webmail itself.
If your iPhone is set to store sent messages in the wrong server folder, that folder will also appear inside your Webmail. Follow the steps below to select the correct Sent folder on your iPhone.
IMPORTANT NOTE: Zibster is not affiliated with Apple. For questions about iPhone functionality, please contact Apple Support.
Why This Happens
Your Zibster Webmail displays whatever folder your device assigns as the Sent folder. If your iPhone is saving sent messages to “Sent Items” instead of “Sent,” you will see that reflected in Webmail. Updating your mailbox behavior settings on your iPhone will fix this moving forward.
STEP ONE
Open the Settings app on your iPhone and search for Mail Accounts.
STEP TWO
Tap Mail Accounts to view all email accounts set up on your device.
STEP THREE
Tap your Zibster Mailbox from the list of accounts.
STEP FOUR
Tap Account Settings.
STEP FIVE
Scroll to the bottom and tap Advanced.
STEP SIX
Under Mailbox Behaviors, tap Sent Mailbox to view the available folders on your mail server.
STEP SEVEN
Under On the Server, select the folder where you want your sent messages to be saved. A checkmark will appear next to the selected folder.
There is no pop-up confirmation. Once the checkmark appears, the change is active. Tap the back arrow in the upper-left corner to return to your previous screens. You may need to go back twice.
FINAL STEP
Tap DONE in the top-right corner of your Account Settings.
Any messages previously saved to the wrong folder will remain where they are, but all new outgoing messages will now be stored in the correct Sent folder.
