How to Change Where Scheduler Notification Emails Are Sent
Overview
Zibster Scheduler sends you a notification email when a client books an appointment. By default, these booking notifications are sent to the primary email address on your Zibster account.
You can change the notification email address for an individual Scheduler service if you want notifications sent to a team member, shared business inbox, or separate email address. Each Scheduler service can use its own notification email address.
This guide explains how to change where booking notification emails are sent for a specific Zibster Scheduler service.
STEP ONE
Log in to your Zibster account and click SCHEDULER in the left-side menu.
This opens the Scheduler Dashboard, where you can manage your services, bookings, availability, and Scheduler settings.
STEP TWO
Click SERVICES at the top of the Scheduler Dashboard.
This page displays the Scheduler services in your account.
STEP THREE
Click the name of the service whose notification email address you want to change.
If you have multiple Scheduler services or service categories, use the search bar to find the service by name.
This opens the settings for that specific service.
STEP FOUR
Click the THANK YOU tab in the right-side settings panel.
This section includes the email address used for internal booking notifications for this service.
FINAL STEP
Enter the email address where you want booking notification emails for this service to be sent.
The notification email address can be different from the primary email address on your Zibster account. If more than one person needs to receive the notification, enter multiple email addresses separated by a comma.
Click SAVE CHANGES when you are finished.
Future booking notifications for this Scheduler service will be sent to the email address or addresses you entered.
Additional Options and Helpful Notes
- Each Scheduler service can have its own notification email address. Changing this setting for one service does not affect your other Scheduler services.
- If you do not enter a different notification email address, booking notifications will continue to be sent to the primary email address on your Zibster account.
- You can enter multiple email addresses if more than one person needs to receive booking notifications. Separate each email address with a comma.
- This setting only changes the internal notification emails you receive when someone books the service. It does not change appointment confirmations or other Scheduler emails sent to your clients.
Optional: Add Zibster as an Approved Sender
As an optional precaution, you can add the Zibster notification email address to your contacts, approved senders, or safe sender list. This may help reduce the chance of important notifications from your Zibster account being filtered as spam or sent to another folder.
Zibster notification emails are sent from:
- emailsupport@mailbiz1.zibster.com
When supported by your email provider, you can also approve the following sending domain:
- mailbiz1.zibster.com
Adding this address or domain is optional and does not guarantee delivery. Your email provider still controls how incoming messages are filtered and where they appear.
Related Guide: Email Notification Troubleshooting Guide
Need Help?
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Phone: 844.353.3412
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