How to Create an Order Form in Zibster
Zibster includes a built-in Form Builder that allows you to create order forms with pricing, automatic subtotal calculations, sales tax, and optional shipping fees. Clients can securely complete their purchase using the payment processor connected to your Zibster account.
This guide walks you through creating and configuring a Custom Print Order form in your Zibster dashboard.
By the end, your order form will be fully set up with products, pricing, and payment settings ready for checkout.
Prerequisites
Before you begin, make sure:
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You have access to your Zibster account
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You have connected a payment processor to accept credit and debit card payments
If a payment processor is not connected, your form will display FORM CLOSED during preview and will not accept payments.
If you need assistance connecting payments, refer to: How To Set up a Merchant
STEP ONE
Log into your Zibster account and click FORMS in the left-side menu of your dashboard.
This opens your Forms dashboard where you can view existing forms or create a new one.
STEP TWO
Click the NEW button at the top of the Forms page.
This opens the template selection screen.
STEP THREE
Scroll to the Payment category.
Click SELECT under the Custom Print Order template.
The template will load into the Form Builder. You can customize the existing fields to match your pricing structure, products, and ordering workflow.
STEP FOUR
To edit an existing field, click the pencil icon in the upper-right corner of that field.
From the dropdown menu, click Advanced to access pricing, choice options, and additional configuration settings.
You can also add new purchase fields to your form. Choose the field type based on how clients should place their order:
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Radio Buttons – Allows one selection
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Dropdown – Allows one selection from a list
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Checkboxes – Allows multiple selections
This gives you flexibility to structure your order form around prints, products, packages, or add-ons.
STEP FIVE
Inside each purchase field, update or add pricing options.
To edit an existing option:
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Click the option title
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Update the name and price as needed
To create a new purchase option, enter:
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Title (product or option name)
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Additional Fee (price)
If you offer limited quantity items, enter the available quantity. The system will automatically reduce inventory as clients complete purchases.
Click Create Choice to add the option to your form.
Repeat this process for each product or pricing option you want to include.
FINAL STEP
Scroll to the bottom of your form and locate the FORM PAYMENT block.
In this section, you will:
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Confirm your connected payment processor
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Set the base price
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Enable sales tax (if required)
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Add shipping options (if needed)
For most order forms that calculate totals from selected purchase fields, set the base price to $0.00 so the total is calculated dynamically.
Click Save when finished.
Your order form is now configured to calculate totals and process payments.
Important: Coupons, Sales Campaigns, and Order Forms
Coupons and Sales Campaigns cannot be applied to purchases made through Forms.
Coupon codes and Sales Campaigns are only supported for:
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Items sold through the Products Block, Services Block, or Scheduler Block in your Website Builder
They do not apply to Form submissions with payment.
If you need to offer a discount on an Order Form, adjust the pricing directly within the form fields by either:
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Lowering the product price
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Creating a separate discounted option
Clients will not see a coupon code field when checking out through a Form, and Sales Campaign pricing will not automatically apply.
How to Share Your Order Form
Once your form is complete, you can share it with clients in several ways:
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Send the direct form URL
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Add the form to a page in your Website Builder using a Button Block
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Link to the form inside an email campaign
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Share the link manually via email or message
Choose the method that best fits your workflow.
