Understanding & Managing Notifications in Your Zibster Account
Every time someone submits a form, books an appointment, or interacts with your Zibster website, you'll receive a notification. These alerts help you stay organized and never miss important activity from your clients.
You’ll receive notifications in two ways:
-
Inside your Zibster control panel
-
By email, sent to the address associated with your account
✅ What Triggers a Notification?
You’ll receive a notification for actions from:
- Form & Contract submissions
- Mood Board comments
- Appointment bookings (Scheduler)
- ECommerce orders
- Quotes & Invoices (approved or declined)
- Conversations (Contact forms, Replies)
- Blog Comments
Each of these helps you stay on top of your client communications and website activity.
📩 Make Sure You Receive Email Alerts
To avoid missing emails in your inbox, add this email address to your contacts:
emailsupport@mailbiz1.zibster.com
Doing this helps prevent your notification emails from going to spam or junk folders.
⚠️ Important Note About Email Deliverability
Zibster uses email validation to protect our email servers from being flagged as spam. If your email address ever rejects one of our notifications, it may be marked as non-deliverable and added to a bounce list.
If you’re not receiving notification emails, contact our Passionate Support Team via phone or live chat. We’ll help check and restore your email settings.
🔔 Where to Find Notifications in Your Account
🏠 Home Screen
When you log in, your dashboard shows a summary of your notifications. A red number indicates how many new notifications you haven’t opened yet.
Click any section to open a sidebar and view more details.
🔔 Notification Bell (Top Right Corner)
You can also view notifications anytime by clicking the bell icon at the top right of your screen.
This opens a sidebar where you can sort and manage all of your recent alerts.
🗂️ Types of Notifications
Notifications are sorted into categories, making them easy to manage:
- All
- New
- Orders
- Blog Comments
- Form Submissions
- Conversations
- Mood Board Comments
- Appointments
- Quote Approved
- Quote Declined
🛠️ Managing Notifications
Inside your notifications panel, you can:
- Filter by type using the dropdown menu
- Mark as read/unread
- Delete old notifications you no longer need
These tools make it easy to keep your workspace tidy and stay informed about all activity on your Zibster account.
