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How do I set up forwarding in my Mailbox account?

By: Zibster, LLC

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How to Set Up Email Forwarding from Your Zibster Mailbox

This guide shows you how to forward messages from your Zibster Mailbox to another email address.

IMPORTANT NOTE:

Forwarded messages may take time to arrive depending on your destination provider. If you want immediate access to your inbox in Apple Mail, Outlook, or another app, you can also connect your Zibster Mailbox directly.

Learn More: How To Setup Mailbox on Mail Clients


STEP ONE

LOG IN & OPEN SETTINGS

Log into your Zibster Mailbox at https://mailbox.zibster.com using your email address and password.

In webmail, click the menu (three lines) at the top-right and choose SETTINGS.

STEP TWO

OPEN INCOMING MAIL

A pop-up will open with your Mailbox settings. Click on INCOMING MAIL in the pop-up menu.

STEP THREE

ACCESS YOUR FORWARDING SETTINGS

Click on the FORWARDING tab to open your forwarding settings.

STEP FOUR

TURN ON FORWARDING & CHOOSE OPTIONS

  • Forward to: Enter the destination email address where you want new messages sent.

  • Keep a copy in inbox (optional): Check this if you want forwarded mail to remain in your Zibster Mailbox as a backup.

  • Schedule (optional): By default, forwarding is active at all times. You can set specific days/times if needed.

Click SAVE to enable forwarding.

Please Note: You can forward email to a maximum of 4 other email addresses. Forwarding may take 5–10 minutes to go into effect once activated.

FINAL STEP

ENSURE FORWARDED MESSAGES ARRIVE SAFELY

Open the inbox of the destination email account (the one you’re forwarding to) and add your Zibster Mailbox address to Contacts / Safe Senders. This improves deliverability and reduces the chance of forwarded mail going to spam.

Tips & Troubleshooting

  • Test it: Send a message to your Zibster address from a different account and confirm it arrives at the destination inbox.

  • Don’t create loops: Avoid forwarding to an address that auto-forwards back to your Zibster Mailbox.

  • Provider quirks: Gmail, Outlook, and others may thread or de-duplicate similar messages. Check All Mail, Focused/Other tabs, or Spam/Junk if something’s missing.

  • Change or disable later: Go to SETTINGS > MAIL > INCOMING MAIL > FORWARDING to edit the destination, scheduling, or turn forwarding off.

  • Alternate to forwarding: If you need instant access and two-way send/receive, set up your Zibster Mailbox directly in your mail app instead of relying on forwarding. (See the “configure your mailbox on other mail clients” guide.)

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