The Zibster Website Package includes ECommerce functionality so you can sell your products, services, and more. All orders are self-fulfilled with no commissions, allowing you to control your pricing and costs, ensuring your end products meet your brand expectations for your clients. As orders come in, you may need to update the order status to manage your fulfillment process. You can set up custom order statuses to help with this. A custom order status can even send email reminders to keep customers informed of each step of your ordering process. This guide will walk you through the steps of setting up a custom order status.
STEP ONE
Log into your Zibster account and click on ECOMMERCE in the left side menu.
STEP TWO
Mouse over the SETTINGS option at the top of your control panel and click on ORDER STATUSES in the dropdown menu.
STEP THREE
Click on the NEW ORDER STATUS button.
STEP FOUR
Enter a STATUS NAME, EMAIL SUBJECT, and EMAIL MESSAGE for your Custom Order Status and click on SAVE CHANGES to create your custom order status.
- Status Name: Enter the name of your order status, such as "Pending," "Received," or "Shipped."
- Email Subject: Set up an email subject to go out to your customer when you change the order status.
- Email Message: Write the message that will be sent to your customer. Examples include "We have received your order" or "Your order is on the way."
You can add as many additional statuses as needed.
You'll see a list of any custom order status that you've created listed in the Custom Order Statuses section of your ECommerce.
