There are two ways for you to experience passionate support with your account! The first way is to give us a call at 844-353-3412 anytime Monday-Friday from 9am to 6pm eastern standard time.
You can also submit a support ticket to request help through your control panel. To do this click on the SUPPORT icon at the top right corner of your control panel.
Scroll down to create a support ticket.
Your email address will be pre-filled from the email you use to log into your account. This is the email address we will use to communicate with you if we cannot reach you by phone. If you'd like us to use a different email address for this issue, you can change it.
You will be asked to select which PRODUCT that you need help with from the drop down menu as well as the SUBJECT.
You will also just need to include as much information as possible before you choose the option to submit.
After you click SEND, one of our passionate team members will reach out to help with your questions during regular business hours: Monday-Friday 9am-6pm EST.
2 Comments
Jan 8, 2021, 4:05:38 PM
Casey L Edmondson - Hi, Thank you, Marygrace. I have uploaded the logos to my files. I appreciate your help.
Dec 21, 2020, 12:07:13 PM
Joe Dexter - Hi My name is Joe Dexter I just talked with an awesome customer service rep on the phone about resetting the default home page on my design center so that I can start over with my design with a new slate. I would like the rivera template, which is already selected Joe Dexter 200-50690 Thank you!