How to Extend a Digital Product Download Link in Zibster
Zibster’s ECommerce tools allow you to sell digital product downloads directly from your website. If a customer places an order but their download link expires before they retrieve their files, you can easily extend the expiration date or add additional download attempts. This guide will walk you through how to update these settings for an individual order.
STEP ONE
Log into your Zibster account and click ECOMMERCE in the left-side menu.
STEP TWO
Mouse over TRACKING and click ORDERS in the dropdown menu.
STEP THREE
Click on the ORDER NUMBER you want to update.
STEP FOUR
Click on the DOWNLOADS button located in the upper-right corner of the order details.
STEP FIVE
In the right-side panel that opens, click on the name of the DOWNLOAD you want to adjust.
FINAL STEP
Update the following options for your digital product download:
- DIGITAL ITEMS LINK EXPIRATION EXTENSION
- ADD ADDITIONAL DOWNLOAD ATTEMPTS
Click SAVE CHANGES to apply your updated download settings for the order.
