To make your existing domain name work with your Zibster site, you need to have your domain name servers pointed to our Data Center. We are more than happy to do this for you, however we understand if you are more comfortable doing it yourself. Below are instructions on how to change your name servers with Network Solutions.
Important: Changing your name servers does not transfer your domain registration. You will need to keep your domain current with your current registrar
IMPORTANT EMAIL NOTE:
- If you have domain-based email (i.e. info@mydomain.com), please send your email provider's MX records to our Support Team BEFORE you change your name servers (the next step). If you change your name servers before we have your email's MX records set up on our servers, your email will go down. Your email will be restored within 2-24 hours after your MX records have been added to our servers.
- If you don't have domain-based email and you would like it, we recommend Zibster Mailbox. Click here for more information about Mailbox.
- Log in to your Network Solutions account
- From the Account Manager, select My Domain Names.
- Select the domain name you want to change, and select Manage.
- In the green box, select Change Where Domain Points.
- Select Domain Name Server (DNS).
- Under the Specify Domain Name Servers section, type in the following name servers:
Name Server 1: ns.rackspace.com
Name Server 2: ns2.rackspace.com
- Select Continue, then Apply Changes to accept the changes.
Note: Name Server changes may take 24-48 hours to update across the internet
If you need assistance with this or any aspect of your Zibster account, you can reach our Support team at 1-844-353-3412 Monday-Friday from 9am to 6pm USA Eastern Time.
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