How to Add Users to Your Zibster Account
Need to collaborate with a team member, assistant, vendor, or partner without sharing your login details? The Users feature in Zibster makes it easy and secure.
Each Zibster account allows you to create multiple users with customized permissions. This means you can control what parts of your account each person can access—such as managing products, sending marketing emails, or viewing billing information—while keeping the rest of your account private and secure.
Follow the steps below to add a new user to your account.
STEP ONE
Log In to Your Account
Log in to your Zibster account and click My Account in the left-hand menu.
STEP TWO
Access the Users Tab
At the top of the My Account page, click on the Users tab.
STEP THREE
Add a New User
Click the New User button to begin setting up a new user.
STEP FOUR
Enter User Information
Fill in the required information for the person you're adding:
- First Name
- Last Name
- Email Address (This must be a unique email that is not already associated with another Zibster or PhotoBiz account.)
- Two-Factor Authentication Phone – This should be their mobile number so they can receive verification codes when logging in.
Set User Permissions
You’ll be able to control what the user can access and do:
- Permissions – Choose the specific areas they can access (such as website tools, email marketing, client galleries, etc.).
- Allow Account Purchases – Decide whether they can purchase Pro Services or account upgrades.
- Allow My Account Section Access – Determine if they can view or edit billing info, manage users, or update account settings.
When you're finished, click Create User to complete the process.
After you've created your user, the profile will be listed in the USERS & PERMISSIONS section of the control panel similar to the screenshot below.
What Happens Next?
Once the user has been created:
- Their profile will appear in the Users & Permissions section of your control panel.
- They’ll receive an email with a temporary password.
- On their first login, they’ll be prompted to set a new password and a 4-digit PIN.
- Their access will reflect the permissions you selected.
Why Use This Feature?
Adding users allows your team to help manage your business securely and efficiently. Whether it’s handling email marketing, managing client galleries, or overseeing orders, you stay in control of who has access to each part of your Zibster account.
If you need help setting up users or have questions, our Support Team is here to help.
Phone: 844.353.3412
Hours: Monday – Friday, 9am to 6pm EST
Support is available via phone, live chat, or support ticket.
