If you need assistance with your Zibster account, there are three convenient options available:
- By Phone: Call us toll-free at 1-844-353-3412, Monday to Friday, from 9 am to 6 pm Eastern Standard Time.
- By Live Chat: Log into your Zibster account and click on the Zibster Assistant in the bottom right corner of any page in your control panel to start a live chat with our support team.
- By Email: For questions outside our live support hours or if you prefer email communication, you can submit a support ticket through your control panel. Follow the guide below to learn how to submit a support ticket through your account.
STEP ONE
Log into your Zibster account and click on the black and white question mark at the lower right corner of your control panel.
STEP TWO
Scroll down to create a support ticket. Your email address you use to sign into your account will be prefilled for where the reply to your ticket will be sent.
You will be asked to select which product that you need help with from the drop down menu as well as the subject.
You will also just need to include as much information as possible before you choose the option to submit.
After you click Send, one of our passionate team members will reach out to help with your questions during regular business hours: Monday-Friday 9am-6pm EST.
After you've submitted your support ticket to our team, you'll have a ticket number for a confirmation that your request has been submitted.
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2 Comments
Jan 8, 2021, 4:05:38 PM
Casey L Edmondson - Hi, Thank you, Marygrace. I have uploaded the logos to my files. I appreciate your help.
Dec 21, 2020, 12:07:13 PM
Joe Dexter - Hi My name is Joe Dexter I just talked with an awesome customer service rep on the phone about resetting the default home page on my design center so that I can start over with my design with a new slate. I would like the rivera template, which is already selected Joe Dexter 200-50690 Thank you!