To connect your existing domain name to your Zibster site, you need to point your domain name servers to our servers. If you need assistance, you can contact Customer Support at 844-353-3412. We are available Monday through Friday from 9 am to 6 pm EST.
Important Note: Changing your name servers does not transfer your domain registration. You will need to keep your domain current with your current registrar unless you transfer your domain registration to your Zibster account.
READ THIS IF YOU HAVE BRANDED EMAIL
- If you have domain-based email (e.g., info@mydomain.com), please send your email provider's MX records to our Support Team before you change your name servers. Changing your name servers before we have your email's MX records set up may cause your email to go down. Your email will be restored within 2-24 hours after your MX records have been added to our servers.
- If you don’t have domain-based email and would like it, we recommend Zibster Mailbox. Click here for more information about Mailbox.
Before changing your domain name servers, make sure to disable DNSSEC if it is currently active on your domain. This can prolong the propagation process and cause issues with launching your website.
IMPORTANT NOTE
Not Sure Who Your Registrar Is?
1. Go to the following link: https://www.misk.com/tools/#whois
2. Type in your domain name, including the .com, .org, .net, etc.
3. Click on "WHOIS."
In the report, look for the "Registrar" option. This will tell you who your domain is registered through.
Note: If you do not recognize your registrar, check for the "Reseller" option. It is common for companies to use a third-party registrar.
Click your provider for instructions:
Other Domain Providers
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