To make your existing domain name work with your Zibster site, you need to have your domain name servers pointed to our Data Center. If you need assistance, you can contact Customer Support at 1-844-353-3412. We are available Monday through Friday from 9am to 6pm Eastern Time.
Note: Changing your name servers does not transfer your domain registration. You will need to keep your domain current with your current registrar.
IMPORTANT EMAIL NOTE:
- If you have domain-based email (i.e. info@mydomain.com), please send your email provider's MX records to our Support Team BEFORE you change your name servers (the next step). If you change your name servers before we have your email's MX records set up on our servers, your email will go down. Your email will be restored within 2-24 hours after your MX records have been added to our servers.
- If you don't have domain-based email and you would like it, we recommend Zibster Mailbox.
Not Sure Who Your Registrar Is?
Go to the following link, https://www.misk.com/tools/#whois and type in your domain. Make sure to include the .com .org .net etc. Then Hit WHOIS. One of the options on the report is Registrar. That will be who your domain is registered through. Note: if you do not recognize your registrar look for the Reseller option, it is common for companies to use a third party registrar! .Click your provider for instructions:
Don't see your registrar above?
Leave a comment below and we will get it added for you!
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