How to Enable Email Automations for Scheduler
The Zibster Scheduler includes built-in automated email series that send appointment confirmations, reminders, and post-session follow-ups (like review requests) — all without needing to create them yourself.
Use this guide to enable and (optionally) customize these automations for your Scheduler services.
STEP ONE
Log into your Zibster account and click SCHEDULER in the left-side menu.
STEP TWO
At the top of your Scheduler control panel, click SERVICES.
STEP THREE
Create a new Scheduler service, or click the name of an existing service you want to enable Email Automation for.
STEP FOUR
Click EMAIL AUTOMATION in the service settings.
-
From the dropdown menu, choose a pre-designed series (for example, Appointment Reminder Series or Appointment Reminder Series & Review Request).
-
You can also edit the selected series or create a new series from here if needed.
STEP FIVE
Select your preferred email automation series from the dropdown menu.
Click SAVE CHANGES to apply your selection.
STEP SIX
Review and confirm activation.
Important Notes:
-
Send Time: Automated emails are sent once a day at 9 AM based on your account’s time zone. (Learn how to change your account time zone.)
-
One-Time Per Booking: Each email in the series sends once per appointment or event.
-
Eligibility: Clients who have unsubscribed or whose emails bounced will not receive these messages.
-
Editing & Reporting: Changes to existing emails may affect future automation and related tracking data.
-
Account Verification: Your Zibster account must be verified before linking a series.
-
Email Quota: Your plan includes 10,000 marketing emails per month, shared between Campaigns and Automations.