How to Change the Two-Factor Authentication (2FA) Method for a User in Zibster
Your Zibster Website Package lets you add individual user accounts—so you can grant access without sharing your own login credentials. For added security, each user has their own Two-Factor Authentication (2FA) settings.
This guide will walk you through how to update the 2FA method for a user in your Zibster account.
💡 Important:
If the user is located outside the U.S., their 2FA method will default to email.
STEP ONE
LOG IN AS AN ADMIN
Log into your Zibster account as an administrator, then click MY ACCOUNT from the left-side menu.
STEP TWO
GO TO USERS
At the top of the My Account panel, click on the USERS tab.
STEP THREE
SELECT A USER
Click on the User Name for the person whose 2FA method you want to update.
FINAL STEP
SET THE 2FA METHOD
In the user’s profile, you can choose how they’ll receive their 2FA code:
- Enter a 10-digit mobile phone number to send codes via text
OR - Select the email address option to send codes via email
When you're done, click SAVE CHANGES in the menu on the right.
That’s it! The user will now receive their 2FA codes via the method you selected.
