Managing Merchants in Zibster
The Merchants section in your Zibster control panel is where you set up and manage the payment methods used across your account. Merchants are used throughout the Zibster Website Package, including ECommerce, Forms, Contracts, Scheduler, Quotes & Invoices, and Mood Boards (for any paid features available).
Zibster supports both online and offline payment methods, but only one primary credit card gateway can be active at a time.
Important: Offline payment methods cannot be used for Forms or Invoicing.
Choosing a Payment Gateway
You may offer multiple payment options in ECommerce, but only one primary credit and debit card gateway can be active at once.
Supported online payment gateways include:
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Stripe (recommended)
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Square
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Authorize.net
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PayJunction
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PayPal
Offline payment methods, such as checks, cash, Zelle, or other manual payment arrangements, can be added for ECommerce but are not supported for Forms or Invoicing.
Your merchant provider allows you to accept credit and debit card payments and process refunds for qualifying orders.
Pro Tip
Your merchant provider controls your ability to accept card payments and issue refunds, make sure your credentials are correct and up to date.
STEP ONE
Log into your Zibster account and click ECOMMERCE in the left-side menu.
STEP TWO
At the top of the ECommerce control panel, click PAYMENT, then select MERCHANTS from the dropdown menu.
STEP THREE
You will see a list of all merchants currently set up on your account, including details such as:
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Name
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Type
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Creation Date
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Last Update
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Active Status
To delete a merchant, check the box next to the merchant and click DELETE.
(To remove a merchant from all checkout options, deleting it will disable it immediately.)
To edit an existing merchant, click its name to open its settings.
STEP FOUR
Adjust the available settings for your merchant. Options vary by provider but may include:
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Payment Name
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Accepted Credit Cards
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Special Instructions
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Thank You Message
Click SAVE CHANGES when you're finished.
Additional Notes
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Only one primary credit card gateway can be active at a time.
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Offline payment methods cannot be used with Forms or Invoicing.
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Deleting a merchant removes that payment option immediately from all connected checkout flows.
