HOW TO SET UP OFFLINE PAYMENTS IN ZIBSTER ECOMMERCE
Zibster eCommerce gives you the flexibility to accept payments through a connected merchant (like Square, Stripe, or PayPal) or to offer offline payment methods—such as cash, checks, Zelle, Venmo, or in-person payments.
This option allows customers to place their orders online through your website, then pay you separately—outside of your online payment processor.
Important Note:
Offline payments are not supported for Invoices and Forms.
They are only available for the following ECommerce tools:
- Scheduler
- Products
- Services
PRO TIP!
When a customer selects an Offline Payment method, their order will appear as Pending in your Zibster account.
You’ll need to manually update the payment status to Paid in order for the customer to access any digital products included with the order.
👉 Need help with this step? View our guide:
STEP ONE
Log into your Zibster account and click on ECOMMERCE in the left-hand menu.
STEP TWO
Hover over PAYMENT at the top center of your eCommerce control panel, then click on MERCHANTS from the drop-down menu.
STEP THREE
Click the NEW MERCHANT button.
FINAL STEP
From the list of available merchant types, select OFFLINE PAYMENT and fill in the following details:
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Payment Name
Give your payment method a clear name like Pay with Cash, Pay via Zelle, or Venmo Payment. -
Special Instructions
Add any important details your customer needs to complete the payment—such as:-
Your Zelle phone or email
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Venmo username
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Who to make checks payable to
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Drop-off or mailing instructions
-
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Thank You Message
Customize the thank you message that appears after checkout. Use this space to remind customers that their order won’t be processed until payment is received manually.
When you're done, click ADD MERCHANT to activate the offline payment option on your store.
