Zibster eCommerce allows you to set up a merchant to accept credit and debit cards. However, you can also set up to accept offline payments such as cash, in-person payments, Zelle, Venmo, personal checks, and other offline methods. This feature allows your customers to complete their order online through your website or client galleries but pay you separately from an online merchant. This guide will walk you through setting up an offline payment method.
PRO TIP!
If you're using offline payment methods, all orders that come through your Zibster account will show a status of Pending until you've updated them to Paid via the Payment Status section of the order. After you update the payment status from Pending to Paid, your clients will be able to download digital images and products.
Check out our guide on updating Payment Status on Your Orders below: Guide:
STEP ONE
Log into your Zibster account and click on ECOMMERCE in the left-side menu.
STEP TWO
Mouse over PAYMENT at the top center of your eCommerce control panel. The drop-down menu will open, and you can click on MERCHANTS.
STEP THREE
Click on the NEW MERCHANT button.
FINAL STEP
Select OFFLINE PAYMENT from the drop-down menu of available merchants. From there, you can configure the following options for your offline payment method:
- PAYMENT NAME: Give your payment method a name, for example, Pay with Cash, Pay with Zelle, Pay with Venmo, etc.
- ACTIVE FOR: Only the Store tools support offline payment methods, so you will not be able to use this for Invoicing or Form Payments. The Store includes Client Galleries, Scheduler, Products, and Services.
- SPECIAL INSTRUCTIONS: Use this section to include any special instructions for your clients who are selecting this option. This can include your Zelle information, Venmo name, who to make a check payable to, etc.
- THANK YOU MESSAGE: This section is where you can customize a thank you message for clients who have selected this option. This is also a great place to let clients know that orders won't be processed until the payment has been received since it won't automatically come to you as a credit/debit card payment through your merchant would.
Click on the ADD MERCHANT button to add this to your list of available payment options.
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