How to Accept Payments with Zelle in Zibster ECommerce
Zibster ECommerce allows you to set up a merchant account to accept credit and debit card payments. You can also offer offline payment options like Zelle, giving customers the ability to complete their order online and then pay you directly through their Zelle account.
Please note that your customer must already have a Zelle account to send a payment. Zelle does not process credit or debit card transactions like a traditional merchant account.
Important Note:
Zibster is not affiliated with Zelle.
For questions about Zelle functionality, setup, or pricing, please contact Zelle Customer Support directly.
Pro Tip
If you’re using offline payment methods, all orders will remain in a Pending status in your Zibster ECommerce panel until you manually update them to Paid.
Once you change an order’s status from Pending to Paid, your client will be able to download any included digital products or files.
Learn more: How To Update The Payment Status on my Order
STEP ONE
Log in to your Zibster account and click ECOMMERCE in the left-side menu.
STEP TWO
At the top center of your ECommerce control panel, hover over PAYMENT, then click MERCHANTS from the dropdown menu.
STEP THREE
Click the NEW MERCHANT button.
FINAL STEP
From the list of available merchant types, select OFFLINE PAYMENT.
Then configure the following options:
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Payment Name: Enter “Pay with Zelle.”
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Active For: Offline payment methods are supported only in Store tools (Scheduler, Products, and Services).
Offline payments are not supported for Invoicing or Form Payments. -
Special Instructions: Include specific instructions for how clients should send payment via Zelle (for example, your Zelle email or phone number).
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Thank You Message: Add a custom thank-you note explaining that their order will not be processed until payment is received, since this method is not automatic like a credit/debit card payment.
When finished, click ADD MERCHANT to save Zelle as one of your payment options.
After setup, your customers will see Zelle listed alongside any other payment methods you’ve added during checkout.
Below is an example of what customers might see when selecting Zelle as their payment method.
