How to Set Up Payment Methods (Merchants) in Zibster
MERCHANTS in your Zibster control panel allow you to set up and manage the payment methods you accept across your account. These payment methods can be used for ECommerce, Scheduler, Forms, and Invoicing. Zibster allows you to offer multiple payment options to clients, including online and offline payments, while selecting one primary gateway for credit and debit card transactions.
This guide walks you through how to add and configure merchants so you can begin accepting payments in Zibster.
Important Payment Rules to Know
Before setting up merchants, keep the following in mind:
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You can offer multiple payment options, but only one primary credit card gateway can be active at a time.
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Your primary credit card gateway and PayPal can be used anywhere checkout is enabled.
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Offline payment methods are not supported for Forms or Invoicing.
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Zibster supports only the merchant providers listed in this article.
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Custom or unsupported payment gateways cannot be connected to Zibster.
Available Payment Options
Credit and Debit Card Gateways
You may choose one of the following as your primary credit card gateway:
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Stripe
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Square
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Authorize.net
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iTransact
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PayJunction
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Payflow Pro
Additional Payment Options
You may also offer additional payment methods alongside your primary gateway:
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PayPal
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Offline payments such as cash, check, Zelle, Venmo, or similar services
Offline payments are not supported for Forms or Invoicing.
STEP ONE
Log in to your Zibster account and click ECOMMERCE in the left-side menu. This opens your ECommerce control panel where all payment-related settings are managed.
STEP TWO
At the top of the ECommerce control panel, click PAYMENT, then select MERCHANTS from the dropdown menu. This opens the Merchants section where your existing payment methods are listed.
STEP THREE
Click the NEW MERCHANT button to begin adding a new payment method.
STEP FOUR
Select the merchant type you want to add.
Online payment options include Stripe, Square, PayPal, Authorize.net, iTransact, Payflow Pro, and PayJunction.
You may also choose an Offline Payment option, which allows clients to place orders and pay later using methods such as cash, check, credit card, debit card, or mobile payment apps.
FINAL STEP
Configure the merchant settings based on the payment method you selected. Available settings may vary by provider but typically include how the payment option appears and behaves during checkout.
Click ADD MERCHANT to save your settings and activate the payment method.
Once setup is complete, the payment method will be available anywhere checkout is enabled, based on your site and product settings.
Additional Options and Helpful Notes
Merchant Display Settings
Each merchant includes display settings that control how it appears to customers during checkout:
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Payment Name – The label shown to customers
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Accepted Credit Cards – Controls which card types are allowed
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Special Instructions – Optional notes displayed during checkout
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Thank You Message – Message shown after a successful payment
Refunds and Payment Processing
All payments and refunds are processed directly through your merchant provider.
Refunds must be issued from your merchant account and are not managed inside Zibster.
Transaction and processing fees are determined by your merchant provider and are separate from your Zibster subscription. For questions about fees, payouts, or refund policies, contact your merchant provider directly.
Requesting a New Merchant Integration
Zibster currently supports only the merchant providers listed in this article. If there is a payment provider you would like to see supported in the future, you may submit a feature request through the Zibster feature request page.
Submitting a request does not guarantee implementation, but feedback helps guide future development.
