How to Transfer Your Domain Out of Zibster
Overview
If your domain was registered through Zibster, Zibster manages the domain registration, DNS settings, and renewals as part of your membership. If you want direct control of your domain registration, renewals, DNS settings, name servers, or future registrar changes, you can request to transfer your domain out of Zibster.
This guide explains how to transfer control of your domain registration by creating an ENOM account, preparing your ENOM account to receive the domain, and sending Zibster Support the information needed to process your request.
Zibster transfers domains out by pushing the domain registration into your ENOM account. This is the only way to transfer a domain out of Zibster. We use this process so you can take over your domain almost immediately and have access to move the domain to any provider you prefer without waiting for a standard domain transfer to process.
Transferring your domain registration gives you direct control of your domain while still allowing you to keep your Zibster services active if you choose.
Prerequisites
Before you request a domain transfer out, make sure you are ready to:
- Create a free ENOM account
- Complete your ENOM account profile
- Add a payment method to your ENOM account
- Enable account pushes in ENOM
- Authorize Zibster to charge the one-time $25.00 transfer fee per domain
- Manage your own domain renewals after the transfer is complete
- Manage your own DNS settings, name servers, and future registrar changes after the transfer is complete
How It Works
Domains registered through Zibster are managed through ENOM, our domain registrar. To transfer control of your domain to you, Zibster pushes the domain registration into your ENOM account.
This is different from a standard registrar transfer, where you request an authorization code and wait for the domain transfer to complete between two providers. Zibster does not use that process for transferring domains out of your account.
Instead, the domain is pushed directly into your ENOM account. This allows you to take over the domain registration much faster. Once the domain is in your ENOM account, you can keep it with ENOM or transfer it to another domain provider of your choice.
After the transfer is complete, you will manage the domain from ENOM. This includes renewals, DNS settings, name servers, contact information, and any future transfer requests.
The transfer fee is a one-time $25.00 administrative fee per domain name. Transfer requests received during normal support hours are typically processed the same business day. Requests received after hours, on weekends, or on holidays will be processed on the next business day.
Domain Only Membership Option
If your main goal is to use your domain with another website provider, you may not need to transfer the domain registration out of Zibster. You can ask Zibster Support whether a Domain Only membership is a better fit before requesting the transfer.
A Domain Only membership is an annual plan where Zibster continues to renew your domain name registration for you. This option lets you keep your domain registered through Zibster while using it with a third-party website platform.
With a Domain Only membership, Zibster remains responsible for renewing the domain registration. Your domain can still point to another website provider by updating the domain's DNS settings.
This may be a better option if you want to use your domain with another platform but do not want to manage the domain registration yourself.
STEP ONE
Create a free ENOM account using the following link:
https://www.enomcentral.com/myaccount/create-account-retail.aspx
You will need this ENOM account before Zibster can transfer your domain registration to you. Make sure you save your ENOM username, since Zibster will need it to complete the transfer.
STEP TWO
Set up your ENOM profile before contacting Zibster Support.
Your ENOM account must be fully prepared before Zibster can push the domain into your account. Complete your ENOM profile, add a payment method, and make sure your account is set to allow account pushes.
To enable account pushes, you may need to submit a verified support request to ENOM. This step is required by ENOM and must be completed before Zibster can process the domain transfer.
For help with this, check out: Submit a Verified Support Request
STEP THREE
After your ENOM account is ready, email Zibster Support with the information needed to process the transfer.
Include:
- The domain name you want to transfer
- Your ENOM username
- Confirmation that your ENOM account is set to allow account pushes
- Authorization for Zibster to charge the one-time $25.00 transfer fee to the card on file in your Zibster account
Once Zibster receives the required information, our Domains Team will process the transfer. After the transfer is complete, the domain will be managed from your ENOM account.
FINAL STEP
Confirm what you want to do with your Zibster membership after the domain transfer is complete.
Let Zibster Support know whether you want to:
- Keep your Zibster membership active
- Cancel your account
- Change your account to a Domain Only membership if that option better fits your needs
If you plan to cancel, we recommend waiting until the domain transfer has been completed and confirmed.
If you continue hosting your website with Zibster, your domain can still point to your Zibster website after the transfer. However, you will be responsible for maintaining the domain's DNS settings through ENOM.
Additional Options or Helpful Notes
- After the domain is transferred to your ENOM account, you are responsible for future domain renewals and domain management.
- You may choose to keep the domain registered with ENOM or transfer it to another registrar later.
- Transferring your domain registration out of Zibster does not automatically change your website, email, or account features. However, changing name servers or DNS records after the transfer can affect your website, email, forms, Mood Boards, and other connected services.
- If your website, email, or other services rely on the domain, make sure your DNS settings remain correct after the transfer.
- The $25.00 transfer fee is a one-time administrative fee for processing the ownership transfer of the domain registration.
- If you do not want to manage your domain registration yourself, ask Zibster Support if a Domain Only membership is a better fit before requesting the transfer.
Frequently Asked Questions
Is this the only way to transfer a domain out of Zibster?
Yes. Zibster transfers domains out by pushing the domain registration into your ENOM account. This is the only transfer-out method available for domains registered through Zibster.
Why does Zibster use an ENOM account push instead of a standard domain transfer?
Zibster uses the ENOM account push process so you can take over the domain registration almost immediately. After the domain is in your ENOM account, you have access to manage it directly or move it to any domain provider you prefer without waiting for a standard registrar transfer to process first.
Is this the same as a standard domain transfer?
No. A standard domain transfer usually requires an authorization code and can take 7 to 14 days to complete between registrars. Zibster does not use that process for transferring domains out.
Instead, Zibster pushes the domain registration into your ENOM account. Once the domain is in your ENOM account, you can decide whether to keep it with ENOM or transfer it to another registrar.
Can I transfer the domain to another provider after it is in my ENOM account?
Yes. After the domain is pushed into your ENOM account, you can manage it through ENOM or transfer it to another domain provider of your choice.
Will my website or email stop working when the domain is pushed to ENOM?
The domain push does not automatically change your website or email settings. However, if name servers or DNS records are changed after the transfer, your website, email, and connected services may be affected.
Can I keep using my Zibster website after transferring the domain?
Yes. Transferring your domain registration out of Zibster does not automatically cancel your Zibster membership or remove your website. If you keep your Zibster website active, your domain can still point to your Zibster website after the transfer.
Can Zibster still manage my domain after it is transferred?
After the domain is transferred to your ENOM account, you are responsible for managing the domain registration, renewals, name servers, DNS records, and future transfer requests.
Can I use my domain with another website provider without transferring it out?
Yes. Ask Zibster Support if a Domain Only membership is a better option. This allows Zibster to continue renewing the domain while the domain points to another website provider.
