How to Create a Free Shipping Coupon in Zibster ECommerce
Overview
A Free Shipping coupon lets customers enter a discount code to remove shipping charges from a qualifying ECommerce order. You can apply the coupon to every shipping method or limit it to specific methods
Prerequisites
You need at least one shipping method before creating the coupon. If you have not added one, see How to Add Shipping Methods in Zibster ECommerce.
STEP ONE
Log in to your Zibster account and click ECOMMERCE in the left-side menu.
STEP TWO
At the top of the ECommerce Dashboard, hover over PAYMENT, then click COUPONS in the dropdown menu.
STEP THREE
Click NEW COUPON to see the available coupon types.
STEP FOUR
Under DOLLAR DISCOUNTS, click FREE SHIPPING, then click CONTINUE.
STEP FIVE
Enter the DISCOUNT CODE customers will use at checkout. Set the BEGIN DATE and EXPIRATION DATE for the promotion.
You can also add a DESCRIPTION, set a MAX NUMBER OF USES, or enter a MIN ORDER PRICE or MAX ORDER PRICE. When you have finished, click NEXT: CHOOSE ITEM.
FINAL STEP
Select ALL to include every shipping method. To limit the coupon to certain methods, select SPECIFIC SHIPPING OPTIONS, then select the checkbox for each method you want to include. Your existing shipping methods will appear beneath this option.
Click CREATE COUPON. You will return to the Coupons page and see “Discount created successfully.” Your new code will appear in the coupon list.
How the Coupon Works at Checkout
Customers enter the code in the Coupon field of an eligible ECommerce cart and click APPLY. Entering the code without clicking APPLY does not add the coupon to the order.
The order must meet the coupon’s dates, usage limit, and any order price requirements you set. The customer must also choose a shipping method included in the coupon. Only one coupon code can be applied to an order.
Helpful Notes
- A Free Shipping coupon does not require a dollar discount amount.
- Use MAX NUMBER OF USES if you want to limit how many times the code can be redeemed.
- Before sharing the code, test it with a qualifying order and an included shipping method.
Coupon Not Working?
Check that the customer entered the correct code and clicked APPLY. Then review the coupon’s dates, remaining uses, and any minimum or maximum order price. If you selected SPECIFIC SHIPPING OPTIONS, confirm that the customer chose one of the included methods.
For more information about coupon settings, see How to Set Up Coupons in Zibster.
Need Help?
Zibster Support Hours: Monday–Friday, 9am–6pm EST
Phone: 844.353.3412
Channels: Phone, Live Chat, Support Ticket
