How to View Credit Card Processing Fees for Zibster Sales
Overview
Zibster does not currently charge transaction fees or commissions on customer sales processed through Zibster. However, your connected merchant provider, such as Stripe, Square, or PayPal, may charge credit card processing fees.
To see how much you have paid in processing fees, log into your merchant provider account and review its transaction reports, fee summaries, or statements. Zibster does not calculate or display a total of the processing fees charged by your merchant provider.
Where to Find Your Credit Card Processing Fees
Credit card processing fees are charged and tracked by your merchant provider rather than Zibster.
Log into the account for the merchant provider you use to process payments and look for transaction details, payment reports, fee summaries, or statements. The exact location and terminology will vary by provider.
Depending on your merchant provider, you may be able to review:
- Processing fees for individual transactions
- Total processing fees for a selected date range
- Refunds and refunded transactions
- Disputes or chargebacks
- Payouts to your bank account
- Downloadable transaction or fee reports
If you cannot locate this information, contact your merchant provider directly for assistance with its reporting tools.
Zibster vs. Merchant Processing Fees
Zibster and your merchant provider serve different roles when a customer makes a payment.
Zibster provides the ecommerce tools used to sell products, services, sessions, digital files, and other items.
Your merchant provider processes the customer's credit or debit card payment and may charge processing fees according to the pricing and terms of your merchant account.
Zibster does not determine or control the processing rates charged by your merchant provider.
Supported Merchant Providers
Zibster currently supports the following online merchant providers:
- Stripe — Zibster recommended
- Square
- PayPal
- Authorize.net
- PayJunction
- Payflow Pro
Processing fees, reporting tools, payout schedules, and other policies vary by merchant provider.
Refunds, Payouts, and Chargebacks
Your merchant provider also controls how payment-related activity is handled after a transaction has been processed.
This may include:
- Processing fees associated with refunds
- Payout schedules and bank deposits
- Disputes and customer chargebacks
- International or currency conversion fees
- Other merchant account charges
Review your merchant provider's account terms or contact the provider directly for current information about these fees and policies.
Troubleshooting and FAQs
Does Zibster charge credit card processing fees?
No. Zibster does not currently charge transaction fees or commissions on customer sales processed through Zibster.
Your merchant provider may charge its own credit card processing fees.
Can Zibster tell me how much I have paid in processing fees?
Zibster does not calculate or display a total of the processing fees charged by your merchant provider.
Log into your merchant provider account to review your transaction fees, reports, or statements.
Where can I see the fee for a specific transaction?
Log into your merchant provider account and open the individual transaction. Most providers display the payment amount and any associated processing fees in the transaction details.
Can I download a report of my processing fees?
Many merchant providers offer downloadable transaction, payment, or fee reports.
Available reports and export options vary by provider, so review your merchant account or contact your provider for assistance.
Does Zibster control my processing rate?
No. Your merchant provider establishes its own processing rates, fees, and account terms.
What happens to processing fees when I issue a refund?
Refund policies vary by merchant provider. Your provider determines whether processing fees are returned, retained, or otherwise affected when a payment is refunded.
Does Zibster control when payments are deposited into my bank account?
No. Your merchant provider controls payout schedules, processing periods, bank deposits, and payout holds.
Need Help?
Zibster Support Hours: Monday–Friday, 9am–6pm EST
Phone: 844.353.3412
Channels: Phone, Live Chat, Support Ticket
