Using an Existing Domain with Zibster
Already have a domain name you registered somewhere else? Great news — you can easily connect it to your Zibster website when you're ready to launch!
Before you begin, make sure you have access to your domain’s settings so you can point it to your Zibster site. This guide will walk you through how to submit your domain setup request and get the 4 custom name servers you’ll need.
Need to buy a new domain instead?
Check out this guide: How to Purchase & Register a New Domain with Zibster
Important Note Before You Begin
We recommend finishing your website layout and design first.
Why? During the domain setup process, your temporary preview link will no longer work, and your website builder will be temporarily unavailable for 24–48 hours while your domain updates and your SSL certificate activates. Once complete, full access to your builder and content will be restored.
All of your work is saved during this time. If you’re not quite ready to launch, our team can place your site back on a temporary domain so that your preview link works again.
STEP ONE
Log in and go to DOMAINS
-
Log into your Zibster account.
-
In the left-side menu, click DOMAINS.
STEP TWO
Select "Use Your Existing Domain"
- Click the green button to start the setup process for a domain name you already own.
STEP THREE
Enter Your Domain and Email Details
- Type in your existing domain name.
- Answer the question about whether you use branded email (like yourname@yourdomain.com).
If You Selected YES for Branded Email:
You’ll be asked to choose your current email provider:
- Google Workspace
- GoDaddy
- Office 365
- Rackspace
- Network Solutions
- Other (you’ll enter your provider’s name)
📧 Why we ask: We want to make sure your email stays up and running during the domain transfer.
You’ll also provide an alternate contact email so we can reach you with your name server info.
⚠️ Important:
Don’t update your domain’s name servers until we’ve added your email’s MX records to our servers.
If you update early, your email may go down temporarily. Once everything is set, your email will be restored within 2–24 hours.
If You Selected NO for Branded Email:
Want to set up custom domain email? We recommend using Zibster Mailbox.
👉 Learn More About Mailbox
You’re All Set!
Once you submit your request:
- You’ll get a confirmation message.
- A domain specialist will follow up via email within 24 business hours with your 4 unique name servers and steps to update your domain.
What to Expect After Setup
- Once you update your name servers, your domain will begin pointing to your Zibster website.
- If you have existing email accounts tied to your domain, they may be temporarily unavailable during the update. Everything should return to normal once the domain finishes propagating.
Want to Set Up or Switch Email?
Here are some helpful guides if you’re looking to set up email for the first time or switch your provider to Zibster:
