You can easily use an existing domain name that you have registered with your Zibster account when you're ready to launch your Zibster website. You will need access to your domain name settings to point the domain to your Zibster account. This guide will walk you through the steps of submitting your domain name setup request to get your 4 unique name servers to point your existing domain to your Zibster site.
If you need to purchase and register a new domain (.com, .net, .biz, or .org), please refer to this guide at the button below:
IMPORTANT NOTE!
- We recommend completing your website layout and design prior to setting up your domain name. During your domain setup process, you'll temporarily lose access to your website builder while the domain updates to point to your Zibster account. This generally takes 24-48 hours, and once your domain propagates and your SSL encryption goes live, you'll have access to your website builder and content restored.
- Changing your name servers does not transfer your domain registration. You must continue managing your domain with your current registrar unless you transfer the domain registration to your Zibster account.
STEP ONE
Log into your Zibster account and click on the DOMAINS option in the left-side menu.
STEP TWO
Choose the Use Your Existing Domain option.
Click on the green button to request a domain setup with your existing domain registration.
STEP THREE
Enter Your Existing Domain Name & Brand Email Information
Enter your domain name here, and there's also a question about branded email (Example: yourname@yourdomain.com).
IMPORTANT EMAIL NOTE:
If you selected YES for the email question, you'll see a drop-down menu to select your email service provider. You'll have the following options:
- Google Workspace
- GoDaddy
- Office 365
- Rackspace
- Network Solutions
- Other
If you choose other, we'll ask you to provide your email service provider's name to continue the domain setup process. We ask for this information to help avoid downtime for your email. The next screen will ask for details about your branded email as well as an alternative email so we can still reach you with the domain name servers. If you change your name servers before we have your email's MX records set up on our servers, your email will go down. Your email will be restored within 2-24 hours after your MX records have been added to our servers.
If you selected NO for the email question and you would like domain-based email, we recommend Zibster Mailbox. Click here for more information about Mailbox.
Your domain setup request is now completed! You will then see a confirmation message once you have submitted your domain setup request. Our domain specialists will follow up with you within 24 business hours via email to let you know your domain name setup has been completed. This will include your new, unique domain name servers and instructions on the next steps.
If we are unable to complete the setup, we will notify you via email with information regarding the reason.
IMPORTANT NOTE REGARDING BRANDED EMAIL: When we set up your domain name, if you have any existing email accounts associated with that domain name, those email account(s) will be temporarily unavailable during the transition period. Once your domain name has completed propagation, your email account(s) will function properly again.
If you don't have domain-based email but you'd like to set it up for the first time, or if you'd like to switch your email provider to Zibster, see the following articles:
After you've submitted your domain setup request, our web consultants will set up your domain on your Zibster account and send you the specific name servers to update with your domain registrar.
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