How to Add MX (Mail Exchange) Records in Zibster
If your domain is managed through Zibster and is using AWS Route 53 name servers, you can add or update MX records directly from your Zibster account.
What Are MX Records?
MX (Mail Exchange) records are part of your domain’s DNS settings. They tell email services where to deliver messages sent to your domain. You’ll need to add or update MX records if you’re setting up a branded email address through services like Google Workspace, Microsoft 365, Zoho, and others.
Important Notes:
- This feature is only available if your name servers are pointed to Zibster’s Route 53 (AWS) system.
- If your domain is using legacy name servers at Rackspace, DNS editing will not be available in your account.
Need to switch to Route 53?
Learn how to upgrade your name servers »
DNS Changes May Take Time
While most DNS updates take effect within a few minutes, it can take up to 48 hours for changes to fully propagate across the internet.
STEP ONE
Access Your DNS Records
- Log into your Zibster account.
- Click DOMAINS in the left-hand menu.
STEP TWO
Open the DNS Zone Editor
- Click the MANAGE DNS button next to your connected domain.
STEP THREE
Add a New DNS Record
- Click the NEW DNS RECORD button.
STEP FOUR
Enter Your MX Record Information
- From the record type dropdown, choose MX.
- Enter the Priority and Mail Server values exactly as given by your email provider (e.g.,
10 mail.example.com.).
⚠️ Important: Enter DNS records carefully. Incorrect settings can prevent your email from working properly. Always use instructions provided by your email host.
Add Any Additional Records
Many email services also require additional DNS records, such as:
- A Record
- CNAME
- TXT Records (like SPF, DKIM, and DMARC for email authentication)
Make sure you add all the records needed by your email provider for full functionality.
THAT’S IT
DNS Changes May Take Time
Most DNS updates go live within a few minutes, but it can take up to 48 hours for changes to fully propagate across the internet.
Need Help?
If you’re unsure about what changes to make—or if you'd prefer we handle it for you—our Passionate Support Team is happy to assist!
You can reach us via:
- Phone: 844-353-3412
- Live Chat (from inside your account)
- Support Ticket
Live Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
