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Managing Your DNS Records in Zibster

Tuesday, July 08, 2025 | By: Zibster Support Hub

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How to Manage Your DNS Records in Zibster

If your website is built on Zibster and your domain is using AWS Route 53 name servers, you can manage your DNS zone records directly from your Zibster account.

This gives you full control over your domain’s DNS settings—so you can make updates whenever needed, even outside of our regular support hours.

Important Notes:

  • This feature is only available if your name servers are pointed to Zibster’s Route 53 (AWS) system.

  • If your domain is using legacy name servers, DNS editing will not be available in your account.

Need to switch to Route 53?
Learn how to upgrade your name servers »

DNS Changes May Take Time

While most DNS updates take effect within a few minutes, it can take up to 48 hours for changes to fully propagate across the internet.

STEP ONE

Access Your DNS Records

  • Log into your Zibster account.

  • Click DOMAINS in the left-hand menu.

STEP TWO

Open the DNS Zone Editor

  • Click the MANAGE DNS button next to your connected domain.

STEP THREE

Add a New DNS Record

  • Click NEW DNS RECORD.
  • Choose the type of record you’d like to add.

Supported DNS Record Types:

  • A Record – Points your domain to a specific IP address.

  • CNAME – Redirects one domain name to another.

  • MX (Mail Exchange) – Routes email to your mail server.

  • TXT – Used for domain verification and email authentication (e.g., SPF, DKIM, DMARC).

  • SRV – Used for specific services like VoIP or messaging platforms.

    Important: Making incorrect changes to your DNS settings can disrupt your website, email, or other services. Only proceed if you’re confident in the changes or have instructions from a trusted provider.

TTL is default in the control panel. 

STEP FOUR

Enter Record Details and Save

  • After selecting your record type, fill in the required fields.
  • Click ADD DNS RECORD to create the new DNS record.

Deleting a DNS Record

Removing a DNS record can cause services like your website or email to stop working. Deleted records cannot be recovered and will need to be manually re-added.

To delete a DNS record:

  • Go to the DOMAINS section and click MANAGE DNS.

  • Find the record you want to remove.

  • Click DELETE next to the entry.

Confirm the deletion.

Need Help?

If you’re unsure about what changes to make—or if you'd prefer we handle it for you—our Passionate Support Team is happy to assist!

You can reach us via:

  • Phone: 844-353-3412
  • Live Chat (from inside your account)
  • Support Ticket

Live Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

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  • WEBSITE BUILDER
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  • ECOMMERCE
  • SERVICES
    • WE BUILD IT FOR YOU
    • CUSTOM WEBSITE DESIGN
    • LOGO DESIGN SERVICE
    • SOCIAL MEDIA MARKETING
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